Refund Policy

Because our products are digital and delivered instantly upon payment, all sales are final. We want every customer to be happy, so please read this policy carefully.

When a refund applies

• The product received is defective or does not work as described.
• A license key is invalid and cannot be replaced.
• The order was duplicated or charged incorrectly.

When a refund does not apply

• Change of mind after the product was delivered.
• Misuse of the product or violation of terms.
• Issues caused by the customer's device or setup.

How to request a refund

Contact our support team within 7 days of purchase with your order ID and a description of the issue. We typically resolve refund requests within 24-48 hours.

Replacements first

For most technical issues, we will first try to replace the license key or provide working access. Refunds are issued only if we cannot resolve the problem.